Customs Administration Service Desk

The Customs administration provides continuous support for the eCustoms systems’ users (CDEPS, NCTS, ITE and EXIM) through the Customs Administration Service Desk.

In order to use the Service Desk services, it is necessary to register in advance on the phone number +389 2 392 916 or +389 70 327 886.

The service desk employees provide timely and professional support in resolving  customers’ technical problems and application related problems.

Customer support is available 24/7 via e-mail and phone:

ICT Sector customer support:

Customs Call Centre support:

  • Working hours: 00:00 – 24:00 h.
  • E-mail: servicedesk@customs.gov.mk
  • Phone: +389 2 392 972
  • Phone: +389 2 392 967
  • Mobile: 071 248 156
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